I run the ERP system.I build the software.I skip the deck.
Six years running Epicor Kinetic, cost accounting, production planning, 120+ BAQs and BPMs, for a precision scientific equipment manufacturer in the South Bay of Los Angeles. Twelve-plus years in enterprise systems overall. Outside that job I build AI automation and web software for other businesses under Briansg.com. If you're on Epicor and something's stuck, tell me what it is. I've probably already run into the same failure mode.
Job cost reports in Kinetic didn't match reality, and production planning was making decisions off numbers everyone privately knew were wrong.
Rebuilt the cost rollup BAQ to capture every material transaction it was missing, corrected labor and burden rates, and added a BPM that flags a job when actual cost drifts from estimate.
[PLACEHOLDER: add real accuracy improvement / time-to-detect numbers] Job cost accuracy improved and has held since.
A recurring approval step had gotten slow enough that people routed it over email instead, so the ERP no longer reflected what was actually happening.
Rebuilt the approval as a proper BPM in Kinetic with automatic routing, notifications, and an escalation path, so the correct path was faster than the workaround.
[PLACEHOLDER: add real approval-time reduction number] Approval time dropped and the email workaround stopped happening.
A contact form dumped every inbound lead into one inbox, good and bad, with no sorting and no fast first response.
Built a Claude-based lead-intake automation: classify each lead, draft a first-pass reply for the ones worth pursuing, and route dead-end inquiries out of the main inbox.
[PLACEHOLDER: add real response-time / conversion numbers] He now runs and explains the setup himself, without coming back to me for every change.
Bracketed figures above are placeholders. Real numbers go in before this ships.
Epicor & ERP Systems
BAQs, BPMs, and the workflow fixes that stop a manufacturer's ERP from being the thing everyone routes around.
AI Automation
Claude and Gemini wired into real data and real workflows, running in production, not a demo.
Web & Software Development
Full-stack builds in Next.js, from a business site to something with real logic behind it.
ERP Data & Reporting
Kinetic data pulled into Power BI and SQL Server through the Open REST API and OData, turned into dashboards and reports people actually trust.
You describe the problem
Through the contact form, email, or whatever's easiest. The more specific, the better.
I tell you within 24 hours
Whether it's a fit and roughly what it would take. No sales call required to get a straight answer.
I scope a fixed first phase
Usually a paid audit or a first build, priced and scoped before you commit to anything bigger.
We go from there
If the first phase turns up more work, that gets scoped separately. You decide if it's worth continuing.
Got a system that's fighting you?
No deck, no discovery-call theater. Tell me what's broken and I'll tell you straight whether I can fix it.